Asterion & Co. Privacy Policy

Illustration of flowers and a birdbath on a black background

At Asterion & Co., we believe that how we handle people matters as much as what we create. That includes how we care for your personal data.

This policy explains what information we collect, why we collect it, and how it is used when you visit our website, book a course, or engage with us.

We process personal data in accordance with applicable data protection laws, including UK GDPR and PECR.

Asterion & Collaborators Limited
The Old Vicarage
Leigh-on-Mendip
Somerset
BA3 5QG
United Kingdom

Email: neil@asterionandco.org

Website: www.asterionandco.org

Asterion & Collaborators Limited is the data controller responsible for your information.

  • We collect only what is needed to run our courses and events well and to stay in touch where appropriate.

    This may include:

    • Name and contact details

    • Booking and payment information

    • Course selections and preferences

    • Dietary requirements and accessibility needs

    • Any information you choose to share with us

    When you visit our website, we may also collect basic technical information such as browser type, pages visited, and how you arrived at the site.

    Where you provide dietary or accessibility information, this is used solely to ensure your comfort and safety during your time with us and is handled with appropriate care.

  • We use your information in a small number of clear ways:

    To deliver what you have booked

    To process bookings, take payment, and ensure your course runs smoothly from arrival to departure.

    To communicate with you

    To send essential information about your booking and respond to enquiries.

    To share relevant updates (where you have said yes)

    From time to time, we may send news of upcoming courses or events that we believe would be of interest. You can opt out at any point.

    To improve what we do

    To understand how our website is used and how we can make it better.

  • We rely on the following:

    Contract - to deliver the services you have booked, in accordance with our Terms & Conditions

    Consent - for marketing communications and analytics cookies

    Legitimate interests - to run and improve our business in a measured and reasonable way

  • We do not sell your data, and we do not share it for marketing purposes.

    We use a small number of trusted systems to run our business carefully and efficiently. These include:

    • Squarespace (our website platform)

    • Stripe and PayPal (payment processing)

    • Google Workspace (email and document management)

    • Google Analytics (to understand how our website is used)

    These providers process data on our behalf and are required to do so securely and in line with data protection laws. In some cases, data may be processed outside the United Kingdom. Where this occurs, we rely on appropriate safeguards provided by these services, including standard contractual clauses and secure data handling practices.

  • We retain information only for as long as is necessary:

    • Booking and financial records are kept to meet legal and accounting obligations

    • Marketing data is held until you choose to unsubscribe

    • General enquiries are kept only as long as needed to respond and follow up

  • You have the right to:

    • Access the information we hold about you

    • Correct or update your details

    • Request that your data is deleted

    • Withdraw consent for marketing at any time

    • Raise a concern with the Information Commissioner’s Office

    To exercise any of these rights, please contact neil@asterionandco.org.

  • We use cookies in a simple and measured way to help the website function properly and to understand how it is used.

    We use Google Analytics to understand how visitors use our website so that we can improve it. This information is aggregated and does not identify you personally.

    You can adjust your browser settings to manage or disable cookies, and you will be given the option to accept or reject non-essential cookies when you visit our site.

    Read our full Cookie Policy.

  • We take appropriate steps to ensure your data is stored securely and protected from misuse, loss, or unauthorised access.

  • Our website includes links to other websites. We are not responsible for their content or privacy practices.

  • We may update this page from time to time to reflect changes in how we operate or in legal requirements.

  • If you have any questions about how your data is handled, please contact:

    Neil Crump
    Founder, Asterion & Co.
    neil@asterionandco.org